IT Solutions Analyst — Education Systems & Stakeholders

TCS Education System

United States

Remote

USD 75,000 - 85,000

Full time

2 days ago

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Benefits offered by this job

Generous paid time-off

Medical and dental insurance

Life and disability insurance

Retirement plan with employer contrib.

Flexible spending accounts

Tuition reimbursement

Job summary

The Community Solution Education System is seeking an IT Analyst to apply analytical and technical skills to improve enterprise applications within the education sector. You will collaborate with stakeholders, organize system improvements, and provide second level support for core business applications.

Ideal candidates have SIS/CRM experience (CampusNexus, Salesforce), SQL/SSMS, and Office 365 proficiency.

Qualifications

BA/BS in a related field required.
3–5 years in SIS/CRM support or IT analysis.
Strong SQL/SSMS experience preferred.

Responsibilities

Use professional concepts to solve complex problems in creative and effective ways.
Independently analyze and coordinate client needs in projects such as new/existing operating models and solution readiness.
Provide technical recommendations in assessing new IT software projects to support existing applications.
Investigate and resolve application functionality issues and provide second-level support.
Lead solution development and coordinate implementation of final products/services.
Act as liaison between business clients and technical staff throughout the life cycle.