IT Analyst: Education Tech & Process Optimizer

The Community Solution Education System; United States; Presencial; USD 75.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical and dental insurance

Retirement plan with employer contrib

Generous paid time-off

Tuition reimbursement

Life and disability insurance

Flexible spending accounts

Resumo da vaga

The Community Solution Education System is seeking an IT Analyst to apply strong analytical and technical skills to manage and improve platform solutions for students and end users. You will collaborate with stakeholders, identify inefficiencies, and coordinate with IT teams to implement improvements and troubleshoot systems.

Responsibilities include leading project coordination, assisting with business case development, and serving as a liaison throughout the development lifecycle.

Qualificações

• BA/BS in a related field.
• Two to three years of SIS and/or CRM support.
• Three to five years of systems support or business analysis.

Responsabilidades

• Lead analysis of complex client needs in new/existing operating models.
• Provide technical expertise for IT projects and enhance existing applications.
• Investigate issues and provide second-level support for business applications.
• Identify opportunities to increase efficiency through improved processes.
• Lead solution development and manage implementation lifecycle.
• Act as liaison between business clients and IT staff throughout development.

Conhecimentos

Strong analytical skills

Strong technical skills

Strong customer relations

Experience in education industry

Experience with SQL/SSMS

Formação

BA/BS in a related field

Ferramentas

SIS systems (CampusNexus)

CRM systems (Salesforce)

Document Imaging systems (Perceptive Content)

Microsoft Office 365

Workday

SQL/SSMS

Descrição da vaga

The Community Solution Education System is seeking an IT Analyst to apply strong analytical and technical skills to manage and improve platform solutions for students and end users. You will collaborate with stakeholders, identify inefficiencies, and coordinate with IT teams to implement improvements and troubleshoot systems.

Responsibilities include leading project coordination, assisting with business case development, and serving as a liaison throughout the development lifecycle.