IT Site Services Lead (Hybrid) - Infrastructure Delivery

100 Eli Lilly and Company; San Diego (CA); Ibrido; USD 71.000 - 169.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) plan

Pension

Vacation benefits

Medical, dental, vision benefits

Well‑being benefits

Descrizione del lavoro

Lilly is seeking a Site Services Leader in San Diego, CA, to oversee infrastructure services delivery across sites in a hybrid onsite model. You will coordinate with IT and business leaders, ensuring reliable service delivery aligned with global and local priorities.

The role requires a Bachelor’s in CS/IT, 2+ years in IT infrastructure/service delivery, and strong stakeholder engagement. Travel 10–15% and a complex, multi‑site environment are expected.

Competenze

• Experience with IT service management (ITIL).
• Broad understanding of IT infrastructure across end user computing, telecom/networks, cloud and server platforms.
• Demonstrated ability to lead through influence and coordinate cross‑functional teams.

Mansioni

• Lead delivery of site infrastructure services across multiple sites.
• Coordinate with global/regional teams and external service providers.
• Ensure service levels, budgets, and SLA/KPI adherence.
• Support adoption of new services and tools at the site.

Conoscenze

ITIL

Cross-functional collaboration

Stakeholder engagement

Vendor management

Formazione

Bachelor’s degree in CS/IT

Strumenti

Microsoft 365

Descrizione del lavoro

Lilly is seeking a Site Services Leader in San Diego, CA, to oversee infrastructure services delivery across sites in a hybrid onsite model. You will coordinate with IT and business leaders, ensuring reliable service delivery aligned with global and local priorities.

The role requires a Bachelor’s in CS/IT, 2+ years in IT infrastructure/service delivery, and strong stakeholder engagement. Travel 10–15% and a complex, multi‑site environment are expected.