IT Services Operations Lead

First American; Glendale (AZ); On-site; USD 77,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO / sick leave

Employee stock purchase plan

Job summary

First American Home Warranty in Glendale, AZ is seeking a skilled supervisor to lead a team of IT operations professionals. You will oversee daily tasks, ensure compliance with wage and hour laws, and report project status to IT management.

The role requires 3–5 years as a senior contributor and at least 2 years in supervision, with a Bachelor’s degree or equivalent. Competitive pay and a comprehensive benefits package are offered.

Qualifications

• 3–5 years of directly related technical experience as a senior contributor.
• 2+ years of supervisory or team‑lead experience in a similar technical environment.
• Experience executing IT operational responsibilities and leading projects.

Responsibilities

• Supervise day‑to‑day IT operations activities and project outcomes.
• Provide input to goal setting and escalate issues to IT management.
• Conduct performance reviews and give ongoing feedback to staff.

Skills

Leadership

People management

IT operations

Communication

Education

Bachelor’s degree or equivalent

Job description

First American Home Warranty in Glendale, AZ is seeking a skilled supervisor to lead a team of IT operations professionals. You will oversee daily tasks, ensure compliance with wage and hour laws, and report project status to IT management.

The role requires 3–5 years as a senior contributor and at least 2 years in supervision, with a Bachelor’s degree or equivalent. Competitive pay and a comprehensive benefits package are offered.