IT Services Engineer: Windows & Network Support

V&J Technologies; Marshall (MI); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision insurance

401(k) retirement plan with company-ḿ

Descripción de la vacante

Contemporary Amperex Technology Kentucky (CATK) seeks an IT Service Support Engineer to join our IT team. You will deliver first- and second-level support for hardware and software, install and maintain computer systems, and help ensure security and policy adherence across sites.

The role requires strong problem-solving, excellent communication, and the ability to manage multiple tasks while traveling to job sites as needed. Fluency in English and Mandarin is required.

Formación

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 1 year work or intern experience in related domain.
• Proven experience as an IT Support Engineer or similar role.
• Strong knowledge of Windows 10/11, Windows Server, Active Directory, network configurations, Microsoft Office, M365, and hardware components.
• Excellent problem-solving skills and attention to detail.
• Fluent in English and Mandarin.

Responsabilidades

• Provide first- or second-level support to remote and on-site users for hardware and software issues.
• Assist in installation, configuration, and maintenance of computer systems, software, and networks.
• Diagnose issues, respond to inquiries, and provide timely solutions.

Conocimientos

IT Support

Communication

English & Mandarin

Windows & AD

Educación

Bachelor's degree in IT/CS

Herramientas

ITSM tools

Microsoft 365

Cloud platforms

Descripción del empleo

Contemporary Amperex Technology Kentucky (CATK) seeks an IT Service Support Engineer to join our IT team. You will deliver first- and second-level support for hardware and software, install and maintain computer systems, and help ensure security and policy adherence across sites.

The role requires strong problem-solving, excellent communication, and the ability to manage multiple tasks while traveling to job sites as needed. Fluency in English and Mandarin is required.