IT & Service Management Solutions Architect

WinsAbove; New York (NY); Hybrid; USD 167,300 - 178,500; Full time

Benefits offered by this job

Mental health benefits

Career coaching

Inclusive family building benefits

Retirement plans

In-office culinary options

Job summary

WinsAbove is seeking a talented individual to join their AMER Solutions Org as a trusted advisor, playing a critical role in driving customer acquisition and revenue growth. You will collaborate closely with an Account Executive, leveraging your expertise in strategic sales and the Asana platform.

This dual role allows for remote work or an office-centric hybrid schedule in NYC. Key responsibilities include managing technical validations and advising on solution architectures, all while working to shape customer experiences in a fast-paced environment.

Qualifications

• Curiosity about AI tools and emerging technologies.
• Strong background in solutions consulting, sales engineering, or related fields.
• Proven skills in discovery and technical validation.

Responsibilities

• Lead technical validation for IT and service team opportunities.
• Translate customer pain points into practical solution designs.
• Advise customers on solution architecture and integrations.
• Collaborate with Account Executives and Customer Success Managers.
• Build demo assets and technical collateral.
• Surface customer objections to inform product strategy.

Skills

Solutions consulting

Sales engineering

Technical validation

Presenting product demonstrations

Service management methodologies

Job description

WinsAbove is seeking a talented individual to join their AMER Solutions Org as a trusted advisor, playing a critical role in driving customer acquisition and revenue growth. You will collaborate closely with an Account Executive, leveraging your expertise in strategic sales and the Asana platform.

This dual role allows for remote work or an office-centric hybrid schedule in NYC. Key responsibilities include managing technical validations and advising on solution architectures, all while working to shape customer experiences in a fast-paced environment.