Remote Solutions Engineer - IT & Service Management

Asana; New York (NY); Hybrid; USD 167,300 - 178,500; Full time

Benefits offered by this job

Mental health, wellness & fitness benefits

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana is seeking a member for their AMER Solutions Org to serve as a trusted advisor, driving customer acquisition through expertise in strategic sales and the Asana platform. The position allows for fully remote work or an office-based hybrid schedule in major cities.

You will manage technical validations, translate customer pain points, and collaborate with Account Executives and Solutions Engineers. Strong solutions consulting and sales engineering backgrounds are preferred. A competitive compensation package is offered.

Qualifications

• Strong background in solutions consulting or sales engineering.
• Proven discovery and technical validation skills.
• Ability to present product demonstrations to technical and executive audiences.
• Familiarity with service management methodologies is a plus.

Responsibilities

• Lead technical validation for IT and service team opportunities.
• Translate complex customer pain points into practical solution designs.
• Advise customers on solution architecture and deployment approaches.
• Collaborate with cross-functional teams to support expansion opportunities.
• Build demo assets and technical collateral.
• Inform product roadmap and go-to-market strategy.

Skills

Solutions consulting

Sales engineering

Technical validation

AI tools and emerging technologies

Service management methodologies

Job description

Asana is seeking a member for their AMER Solutions Org to serve as a trusted advisor, driving customer acquisition through expertise in strategic sales and the Asana platform. The position allows for fully remote work or an office-based hybrid schedule in major cities.

You will manage technical validations, translate customer pain points, and collaborate with Account Executives and Solutions Engineers. Strong solutions consulting and sales engineering backgrounds are preferred. A competitive compensation package is offered.