IT Service Desk Student — Part-Time, Hybrid/Remote

Dunwoody; Dunwoody (GA); Hybrid; USD 22,551; Part time

Benefits offered by this job

Flexible work arrangements

Emphasis on work-life balance

Supportive work environment

Job summary

A technology college is seeking a Student Worker for IT, responsible for providing technical support to users and maintaining service desk operations. Ideal for current students, this part-time role offers 17-25 hours per week with flexible shifts. Key duties include resolving technical issues, assisting with hardware and software setup, and ensuring effective communication with clients. Candidates should have relevant enrollment or experience and demonstrate strong problem-solving skills. Enjoy a supportive environment focusing on collaboration, inclusion, and work-life balance.

Qualifications

• Current enrollment in a computer-related program or equivalent experience with computers.
• Demonstrated proficiency in maintenance and installation of personal computer hardware and software.
• Must be able to lift up to 40 lbs safely.

Responsibilities

• Maintain a record of all user requests in the service desk ticketing software.
• Provide computer and network technical support to users.
• Setup, configure, and deploy computers and authorized software.

Skills

Technical support

Communication skills

Computer hardware/software maintenance

Education

Current enrollment in computer-related program

Tools

Service desk ticketing software

Job description

A technology college is seeking a Student Worker for IT, responsible for providing technical support to users and maintaining service desk operations. Ideal for current students, this part-time role offers 17-25 hours per week with flexible shifts. Key duties include resolving technical issues, assisting with hardware and software setup, and ensuring effective communication with clients. Candidates should have relevant enrollment or experience and demonstrate strong problem-solving skills. Enjoy a supportive environment focusing on collaboration, inclusion, and work-life balance.