IT Service Desk Specialist II — Tier 2/3 (Government)
Kansas Department For Children and Families
14 days+
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Job summary
A state government agency is seeking an HR Recruitment Professional in Topeka, Kansas to provide IT support and assist in operations management. The role requires a high school diploma and advising experience in a computer environment. Successful candidates will provide 24/7 technical support and engage in troubleshooting for various departmental offices. This full-time position offers an annual salary of $43,950.40 and seeks individuals who are committed to serving the community.
Qualifications
- Minimum one year advising and assisting computer users in a distributed computing environment.
- Education may be substituted for experience as determined relevant by the agency.
Responsibilities
- Provide 24/7 support for PRC and weekend/holiday support for CPS.
- Assist IT regional offices and staff.
- Troubleshoot incidents and assign them to appropriate CO groups.
Skills
Advising and assisting computer users
Troubleshooting
Support role
Education
High School Diploma or equivalent
Job description
A state government agency is seeking an HR Recruitment Professional in Topeka, Kansas to provide IT support and assist in operations management. The role requires a high school diploma and advising experience in a computer environment. Successful candidates will provide 24/7 technical support and engage in troubleshooting for various departmental offices. This full-time position offers an annual salary of $43,950.40 and seeks individuals who are committed to serving the community.
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