Hybrid Desktop Support Technician — Windows & AD Expert

Strategic Staffing Solutions; Topeka (KS); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Workstation Support Technician for a contract role in Topeka, KS. You will be responsible for installing and maintaining hardware and software, providing technical support to end users, and troubleshooting issues within a hybrid work environment. Ideal candidates will have strong communication skills and experience in technical support. A valid driver's license is required as travel may be needed. This entry-level position offers an opportunity to develop skills in the IT field.

Qualifications

• 2 years of proven experience as a workstation support technician or in a similar technical support role.
• Excellent communication skills, verbal and written.
• Ability to adapt to changing priorities and manage multiple tasks.

Responsibilities

• Install, configure, and maintain hardware and software components.
• Provide technical support to end-users through various channels.
• Diagnose and resolve hardware and software problems.

Skills

Experience as a workstation support technician

Hardware and software troubleshooting

Effective communication

Knowledge of operating systems and software

Familiarity with DNS and VPN

Education

High school diploma or equivalent

Associate or bachelor's degree in a relevant field

Tools

Windows

Ticket tracking system

Job description

A staffing agency is seeking a Workstation Support Technician for a contract role in Topeka, KS. You will be responsible for installing and maintaining hardware and software, providing technical support to end users, and troubleshooting issues within a hybrid work environment. Ideal candidates will have strong communication skills and experience in technical support. A valid driver's license is required as travel may be needed. This entry-level position offers an opportunity to develop skills in the IT field.