Systems Administrator I Intern

Networking Technologies; Midlothian (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

Networking Technologies, LLC is hiring a Systems Administrator I Intern to support the IT helpdesk and maintain the desktop environment. You will install hardware and software, manage user accounts, and assist with onboarding and inventory for PCs, printers, servers, and related equipment.

The role emphasizes teamwork, good communication, and the ability to resolve end-user issues promptly. Candidates must be enrolled in a Virginia higher education program and eligible for an internship, with

Qualifications

• Interns must be currently enrolled at a Virginia higher education institution.
• High school diploma required; undergraduate degree not yet completed.
• Must pass criminal background check, have a valid license and reliable transportation.

Responsibilities

• Provide helpdesk support and resolve problems to end users’ satisfaction.
• Monitor and respond quickly to requests received through the IT helpdesk.
• Process tickets in FIFO order based on priority.
• Modify configurations and software default settings for local workstations.
• Maintain the helpdesk tracking software and document internal procedures.
• Assist with onboarding of new users.
• Ensure each workstation has the required hardware.
• Install, test and configure new workstations and software.
• Maintain inventory of equipment and licenses.
• Report issues to the Service Desk for escalation.
• Manage PC setup for new employees using standard images and software.
• Assign users/computers to proper AD groups.
• Perform timely workstation upgrades as required.

Skills

A+ certification

Windows 7/10 experience

Team player

Good communication

Education

High school diploma

Enrollment in VA college or university

Job description

NTS IS HIRING A SYSTEMS ADMINISTRATOR I INTERN

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.

Job Responsibilities:

• Provide helpdesk support and resolve problems to the end user's satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with onboarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required

Required Skills:

• A+, HP/Dell certs a plus and/or equivalent education
• Win 7/10 experience is a must, but certification is not required.
• Must be able to work in a team environment
• Good communication skills. Will be interfacing in a team and with end-users

Required Qualifications:

Interns must be currently enrolled at a Virginia higher education institution or intending to enroll in the upcoming semester. Interns must have a high school diploma and cannot have already completed their undergraduate degree.

Job Type: Internship Pay: $15.00 per hour Schedule: Flexible

Must be able to pass criminal background check, have a valid license and reliable transportation.