IT Service Desk & Asset Technician — Hands-On IT Support

Beacon Hill; Norwood (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

3 weeks PTO

5 sick days

Quarterly outings

Job summary

A prominent IT staffing firm in Norwood, Massachusetts, is looking for an IT Service Desk/Asset Tech Manager. This role emphasizes managing IT services and overseeing inventory operations for new hires. Candidates should have experience in ServiceNow, asset management, and troubleshooting. The ideal environment fosters collaboration and offers growth opportunities. Benefits include generous PTO and training support.

Qualifications

• Experience with ServiceNow required.
• Understand asset management including packing, shipping, and tracking.
• Proficient in break/fix scenarios and troubleshooting.

Responsibilities

• Manage IT service desk and asset tech operations.
• Oversee inventory of equipment for new hires.
• Handle help desk queries and work on break/fix scenarios.

Skills

ServiceNow

Asset/inventory management

Help desk troubleshooting

Windows understanding

Break/Fix

Spatial Reasoning

Job description

A prominent IT staffing firm in Norwood, Massachusetts, is looking for an IT Service Desk/Asset Tech Manager. This role emphasizes managing IT services and overseeing inventory operations for new hires. Candidates should have experience in ServiceNow, asset management, and troubleshooting. The ideal environment fosters collaboration and offers growth opportunities. Benefits include generous PTO and training support.