IT Service Design Lead (12 Month Contract) (Fully Remote)

Who Gives A Crap; United States; Remote; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Who Gives A Crap, a global eco-friendly household essentials company donating 50% of profits, is seeking a leader to design and introduce IT services, acting as the bridge between technical teams and users.

You will coordinate with Service Operations, Security, and People Team to ensure systems are clear and well-supported, coach staff, streamline workflows, and drive high-value initiatives with practical change leadership.

Qualifikationen

• Experience leading IT rollout initiatives.
• Ability to align technical teams with users.
• Strong stakeholder management and communication.

Aufgaben

• Define structure and approach for IT initiatives.
• Coordinate with Service Operations, Security, and People Team to ensure systems are clear and well-supported.
• Coach and mentor team members to build their autonomy and confidence.
• Streamline employee lifecycle workflows and support security awareness programs.

Kenntnisse

Change leadership

Critical thinking

Relationship building

Project prioritization

Jobbeschreibung

• Lead the design and introduction of IT services, acting as a bridge between technical teams and users.
• Coordinate with Service Operations, Security, and People Team to ensure systems are clear and well-supported.

Key Responsibilities:

• Define structure and approach for IT initiatives, making new tools understood and adopted.
• Streamline employee lifecycle workflows and support security awareness programs.
• Coach and mentor team members to build their autonomy and confidence.

About You:

• You bring practical change leadership and critical thinking to complex rollouts.
• You excel at building trusted relationships and can prioritize high-value workstreams.
• You are motivated by making a positive impact on the world.

Who Gives A Crap

We are an eco-friendly household essentials company that donates 50% of profits to provide clean water and sanitation globally. With 250+ people across multiple countries, we are a certified B Corp with a strong culture of purpose and positive impact.