IT Security & Operations Lead — Scale & Automate for a Fast-Growth Startup

Juicebox

San Francisco (CA)

On-site

USD 150,000 - 210,000

Full time

13 days ago

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Benefits offered by this job

Top-of-market compensation with equity

Comprehensive healthcare with employer

Dental & Vision coverage

Wellness stipend

Daily meals

Commuting stipend

Job summary

Juicebox is hiring an IT Security & Operations Manager to build the IT foundation, access controls, and compliance as the first dedicated IT hire. You’ll scale from scratch, own identity management, device management, and provisioning workflows while partnering with Security, Engineering, and business teams.

You’ll implement foundational systems like Okta, strengthen access controls, and introduce AI-powered IT tooling.

Qualifications

2+ years of IT/Sys Admin experience in startups or high-growth environments.
Hands-on IAM, provisioning, SaaS administration, and device management.
Familiarity with security/compliance programs and tools such as Vanta.
Builder mentality with ability to implement new systems from scratch and partner with teams.

Responsibilities

Lead implementation and administration of IAM systems, including Okta.
Design and own provisioning workflows across Google Workspace, HubSpot, Zoom, and other apps.
Evaluate, select, and implement new IT/AI-powered tooling to boost efficiency and experience.
Support compliance initiatives and audits with strong access governance and docs.
Build and manage an IT ticketing and support function.
Be the main point of contact for employee IT requests and troubleshooting.