IT Operations Engineer - Identity & Automation Lead

Seven AI; Boston (MA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

None

Job summary

Seven AI is seeking an IT Engineer to run IT operations end-to-end, covering identity, endpoints, SaaS, and business systems administration. You’ll be the first technical contact for IT needs and align with security to keep a fast-moving company productive and well-governed as we scale.

Responsibilities include Okta management, onboarding/offboarding automation, SaaS admin (Salesforce, Google Workspace, Slack, Zoom), macOS fleet management with Jamf, and inventory/pruning of apps and licenses.

Qualifications

• 5+ years of IT engineering experience at a fast-growing technology company.
• Deep Okta administration expertise: SAML/OIDC, SCIM, lifecycle policies, and workflows.
• Jamf Pro and macOS endpoint management fluency, with scripting in Python, Bash, or similar.
• Experience automating onboarding/offboarding and replacing manual access processes with code.
• Hands-on experience administering a broad SaaS estate spanning engineering and business systems (Google Workspace, Salesforce, Slack, Zoom).
• Comfort collaborating with Sales Ops, Finance, and People on configuration and access.

Responsibilities

• Administer Okta as the front door for every business application: SAML/OIDC, SCIM, lifecycle policies, and access provisioning across AWS, GitHub, Salesforce, and the broader SaaS estate.
• Automate employee onboarding and offboarding end-to-end, replacing manual runbooks with code.
• Own day-to-day administration of our SaaS and business systems — Salesforce, Zoom, Slack, Google Workspace, and similar — including configuration, integrations, user and license management, and support for the teams that depend on them.
• Manage the Jamf-administered macOS fleet: default provisioning, software allowlisting, patching, and day-to-day endpoint operations.
• Maintain an accurate inventory of the SaaS estate, integrate apps with SSO/SCIM, and prune unused accounts, licenses, and API tokens.
• Partner with Finance and system owners on SaaS licensing, renewals, and rationalization as the estate grows.
• Support the security team's phishing-awareness program, audit evidence collection, and corporate detection tuning.
• Serve as first responder for IT issues across the company, setting SLAs and growing the function as we scale.

Skills

IT engineering

Okta administration

Jamf Pro / macOS

Python / Bash scripting

Onboarding/offboarding automation

SaaS administration

Cross-team collaboration

Tools

Okta

Jamf Pro

Google Workspace

Salesforce

GitHub

Slack

Zoom

1Password

Python

Job description

Seven AI is seeking an IT Engineer to run IT operations end-to-end, covering identity, endpoints, SaaS, and business systems administration. You’ll be the first technical contact for IT needs and align with security to keep a fast-moving company productive and well-governed as we scale.

Responsibilities include Okta management, onboarding/offboarding automation, SaaS admin (Salesforce, Google Workspace, Slack, Zoom), macOS fleet management with Jamf, and inventory/pruning of apps and licenses.