IT Program Specialist - Government Projects & Infrastructure

Texas Department Of Criminal Justice; Huntsville (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Texas Department of Criminal Justice seeks a Program Specialist VII to provide IT support across projects, including ServiceNow access for CMDB/APM and Disaster Recovery. The role emphasizes adherence to IT policies, collaboration with state agencies and service providers, and maintaining security for critical infrastructure.

Ideal candidates will have a bachelor’s degree or equivalent, plus experience with LAN/WAN, policy implementation, and strong communication.

Qualifications

• Bachelor's degree or equivalent experience and experience supporting technology projects.
• Experience designing, implementing, installing, and maintaining LAN and WAN systems; troubleshooting hardware/software/networking issues.
• Certification such as MCP, AD/365 admin, or ITIL Foundation is preferred.

Responsibilities

• Provide ServiceNow access for CMDB/APM, Disaster Recovery, assist with audits, and support ITD projects and initiatives.

Skills

Tech project support

Policy interpretation

Stakeholder communication

IT policy procedures

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Active Directory

Microsoft 365

ITIL Foundation

Job description

Texas Department of Criminal Justice seeks a Program Specialist VII to provide IT support across projects, including ServiceNow access for CMDB/APM and Disaster Recovery. The role emphasizes adherence to IT policies, collaboration with state agencies and service providers, and maintaining security for critical infrastructure.

Ideal candidates will have a bachelor’s degree or equivalent, plus experience with LAN/WAN, policy implementation, and strong communication.