Field Network Specialist – On-Site Cabling & Support

Texas Department Of Criminal Justice; Huntsville (TX); On-site; USD 48,000 - 70,000; Full time

Job summary

Texas Department Of Criminal Justice in Huntsville, TX seeks a Network Specialist I-III to provide technical IT support, install and maintain network infrastructure, and manage cabling within secure facilities.

You will respond to ITSM tickets, troubleshoot PCs, printers, and network connectivity, and work in challenging environments while following strict security procedures. Travel up to 25% is required.

Qualifications

• Respond to IT service requests and troubleshoot hardware, software, and network issues.
• Install, configure, and maintain network equipment and structured cabling.
• Work inside prison/jail environments while following security procedures and safety rules.
• Travel up to 25% with overnight stays (approx. 15 nights per month).
• Eligible to work in the United States and pass pre-employment drug testing.

Responsibilities

• Provide technical support by managing service requests through an ITSM ticketing system and troubleshoot complex hardware, software, and network issues.
• Install, configure, and maintain network equipment and structured cabling.
• Work inside prison and jail environments, building infrastructure including telecom rooms, ceilings, crawl spaces, and utility areas.

Skills

PC troubleshooting

Printer troubleshooting

Network connectivity

Peripheral devices

Education

Academy required

Tools

ITSM ticketing system

Diagnostic equipment

Structured cabling

Job description

Texas Department Of Criminal Justice in Huntsville, TX seeks a Network Specialist I-III to provide technical IT support, install and maintain network infrastructure, and manage cabling within secure facilities.

You will respond to ITSM tickets, troubleshoot PCs, printers, and network connectivity, and work in challenging environments while following strict security procedures. Travel up to 25% is required.