TDCJ - Program Specialist VII - Information Techno

Texas Department Of Criminal Justice; Huntsville (TX); Presencial; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

Texas Department of Criminal Justice seeks a Program Specialist VII to provide IT support across projects, including ServiceNow access for CMDB/APM and Disaster Recovery. The role emphasizes adherence to IT policies, collaboration with state agencies and service providers, and maintaining security for critical infrastructure.

Ideal candidates will have a bachelor’s degree or equivalent, plus experience with LAN/WAN, policy implementation, and strong communication.

Qualificações

• Bachelor's degree or equivalent experience and experience supporting technology projects.
• Experience designing, implementing, installing, and maintaining LAN and WAN systems; troubleshooting hardware/software/networking issues.
• Certification such as MCP, AD/365 admin, or ITIL Foundation is preferred.

Responsabilidades

• Provide ServiceNow access for CMDB/APM, Disaster Recovery, assist with audits, and support ITD projects and initiatives.

Conhecimentos

Tech project support

Policy interpretation

Stakeholder communication

IT policy procedures

Formação académica

Bachelor's degree or equivalent experience

Ferramentas

Microsoft Active Directory

Microsoft 365

ITIL Foundation

Descrição da oferta de emprego

Job Duties

Job Duties:Include, but not limited to, ServiceNow access for CMDB/APM, Disaster Recovery, assist with Audits, support ITD projects and initiativesYou'd be a GOOD fit if:You have a bachelor's degree or equivalent experience, along with experience supporting technology projects, working with state government and corporate service providers, interpreting and implementing IT policies and procedures, and communicating technical needs. You should also have experience designing, implementing, installing, and maintaining LAN and WAN systems, as well as troubleshooting complex hardware, software, and networking issues.You'd be a GREAT fit if:You also have experience leading technology projects, coordinating with agencies and service providers, developing IT policies and procedures, improving network performance, evaluating technology solutions, providing clear technical guidance while working independently, and maintaining the security and integrity of critical infrastructure as defined by state law. Certification as a Microsoft Certified Professional (MCP), experience administering Microsoft Active Directory or Microsoft 365, or an Information Technology Infrastructure Library (ITIL) Foundation certification is preferred.

Program Specialist VII Additional Information:

• Travel 25% - Position may spend 15 nights away per month
• Work Site Visits
• No Study Material
• No Pre-Service Training Academy Required
• No Hazardous Duty/Longevity Position Longevity

Pre-Employment Drug Testing

Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.

Contact Information:

• Roberta Poehl
• Kathy Chandonnet Hiring Manager OR Human Resources
• 936-437-2239
• 936-437-4106
• [e-mail]
• [e-mail]

Important Note to the Candidate:Military Preference

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.Military Occupation Specialty Codeshttps://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditor's Office, Military Crosswalk Guide.The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Eligibility

An applicant must be eligible to work in the United States and must remain eligible, without sponsorship or any assurance of financial o other assistance from this agency, during the term of their employment.

EEO Statement

The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.