IT Program Manager - Corporate Portfolio

Berger Health System; Kentucky; Hybrid; USD 120,000 - 160,000; Full time

Job summary

OhioHealth is seeking an IT Program Manager to lead a team of project managers delivering a portfolio of cross‑functional IT initiatives across care sites. You will drive complex system implementations, digital transformations, infrastructure upgrades, and cybersecurity programs aligned to strategic goals.

The role demands strong leadership, stakeholder influence, and experience with Agile, Waterfall or hybrid methods.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, Engineering, or related field or equivalent experience.
• 10+ years of progressive experience managing complex IT programs or portfolios.
• PMP certification preferred.
• Experience with Agile, Waterfall, and hybrid delivery models.
• Familiarity with IT governance, architecture, and cybersecurity frameworks.

Responsibilities

• Lead a team of project managers to deliver a portfolio of projects.
• Ensure artifacts cover scope, schedule, budget, and risk management.
• Guide the team through change, ambiguity, and competing priorities.
• Align IT PM with vendor PM and operational leadership for enterprise-wide initiatives.
• Manage resourcing to support portfolio delivery.
• Interview, hire, onboard project managers.
• Coach, mentor, and serve as the escalation point for project managers.
• Develop governance and efficient decision-making processes.
• Collaborate with product managers, engineers, and business leaders to modernize platforms and enable AI.

Skills

Project leadership

Agile methodologies

Waterfall

Hybrid delivery

IT governance

Cybersecurity frameworks

Stakeholder management

Smartsheet

ServiceNow

Jira

Education

Bachelor's degree in Business Administration, Computer Science, Information Systems, Engineering, or related field

Tools

Smartsheet

ServiceNow

JIRA

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The IT Program Manager is responsible for leading and managing a team of senior project managers and project managers to successfully deliver a portfolio of work across OhioHealth care sites. The portfolio of work includes complex, cross functional system implementations, digital transformations, infrastructure modernization, facility expansions, and cybersecurity programs which align to OhioHealth’s strategic goals. Working closely with care site operational leadership, clinical stakeholders, physicians, vendor partners, and IT leadership, the IT program manager is responsible for management, oversight, and delivery of the full portfolio of projects. This includes staffing allocation and assignment of portfolio work, management of individual contributor project managers, management of interdependencies among projects, and adherence to overall portfolio governance. The IT Program Manager contributes to the maturity of Solution Delivery organization by identifying opportunities to improve operational efficiency through technology and process optimization. The IT Program Manager hires, mentors and coaches project management staff and provides opportunities for expanded responsibilities to enhance career growth. This position requires exceptional leadership, verbal and written communication skills, knowledge of the healthcare industry and the ability to influence without direct authority across a large, matrixed organization. *This is a Remote position in Ohio.

Responsibilities And Duties:

• Lead a team of project managers and senior project managers in the delivery of a portfolio of projects, ensuring alignment with strategic objectives and adherence to the Solution Delivery framework.
• This includes ensuring all project managers develop and maintain project artifacts to support scope, schedule, status communication, budget, and risk management.
• Lead the team through organizational change, ambiguity, and competing priorities.
• Drive alignment between IT project management, vendor project management, and operational leadership for enterprise-wide initiatives.
• Manage resourcing needs to support delivery of the portfolio.
• Interview, hire, and onboard both internal and external project managers.
• Coach, mentor, and serve as the escalation point for project managers.
• Creatively solve problems, remove roadblocks, and elevate appropriately.
• Manage vendor relationships to support project management staffing.
• Monitor overall financial performance of the portfolio of projects, partnering with finance to align on overall actual and forecasted capital and operating expenditures.
• Establish and facilitate program steering committees and governance, ensuring efficient processes and decision making with effective communication and transparency.
• Build trusted partnerships across clinical, operational, financial, design and construction and technical organizations including applications, infrastructure, and security.
• Partner with product managers, engineers, and business leaders to modernize platforms, enable AI and analytics capabilities, improve customer/patient experiences, and continuously optimize delivery processes.
• Collaborate with peers to continuously improve the maturity of the Solution Delivery organization.
• Establish and/or optimize governance structures which promote transparency of project status, risks, and issues, and identification of needed executive decisions.
• Develop tools to automate manual project management deliverables and processes, improving efficiency.
• Represent IT Solutions Delivery in enterprise forums and collaborate with the EPMO to drive project success.
• Translate business goals into executable roadmaps and coordinating cross-functional teams across Product, Engineering, Data & Analytics, and business operations to deliver measurable outcomes.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Computer Science, Information Systems, Engineering, or related field or equivalent experience.

10+ years of progressive experience managing complex IT programs or portfolios.

PMP certification preferred.

Experience with Agile, Waterfall, and hybrid delivery models.

Familiarity with IT governance, architecture, and cybersecurity frameworks.

Desired Attributes:

• Experience in healthcare IT environments.
• Demonstrated success leading project managers who support enterprise-scale IT initiatives (e.g., 3rd Party Application Implementations, EHR implementations, cloud migrations, M&A integrations, new facility establishment).
• Strong executive presence and ability to influence across technical and non-technical stakeholders.
• Expert level experience with tools such as Smartsheet, ServiceNow and JIRA.
• Balance strategic vision, business value, user experience, and technical feasibility while prioritizing work that delivers measurable outcomes.
• Use metrics, insights, and continuous improvement practices to guide decision-making, anticipate risks, improve delivery performance, and achieve predictable results.

Work Shift:

Day

Scheduled Weekly Hours : 40

Department Project Management Office

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry.

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.

Remote Work Disclaimer

Positions marked as remote are only eligible for work from Ohio.

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world‑class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work Certified™ organization. The Great Place to Work® is a global authority on high‑trust, high‑performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization "where people want to work."