IT Product Lead, Vision Delivery - Warehouse AI & Tech

Johnson & Johnson Innovation; Jacksonville (FL); On-site; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson in Jacksonville, FL is seeking an IT Manager, Vision Deliver to lead Technical Product Ownership for DCS, SAP EWM, WMS, labeling, and distribution automation in the United States.

The Technical Product Owner will provide leadership across warehouse management platforms, drive measurable improvements in throughput, service, quality, and cost, and guide the design and delivery of intelligent automation initiatives with speed and agility.

Qualifications

• Bachelor’s degree in computer science, information technology, supply chain, engineering, business, or a related field.
• 5–7 years of experience in supply chain technology, warehouse operations technology, or a related business or technology role.
• Strong understanding of end-to-end distribution, logistics, warehouse management processes, and associated technology platforms.
• Techno-functional SAP experience, including at least one completed warehouse implementation.
• Experience owning a product or platform roadmap, backlog, release plan, lifecycle, and measurable business outcomes.
• Experience leading cross-functional delivery using agile, scaled agile, waterfall, or hybrid delivery methods.
• Demonstrated people leadership, including work planning, coaching, performance management, and development of employees and contractors.
• Strong stakeholder management, written and verbal communication, influencing, and problem-solving skills.
• Working knowledge of cybersecurity, data, intelligent automation, compliance, and service reliability considerations in a distribution environment.
• Ability to identify and prioritize automation or AI-enabled operational use cases based on measurable improvements in throughput, quality, service, reliability, or cost.

Responsibilities

• Product strategy and roadmap: Define and communicate the product vision, strategy, roadmap, lifecycle, business value, and measurable objectives for warehouse management, distribution, and DC automation capabilities; prioritize investments and coordinate product introductions and retirements.
• Architecture and solution governance: Partner with the Product Group Engineer, BU Architect, infrastructure, security, and business teams to define architecture and technical options, ensure alignment with approved standards and business needs, test concepts with users, and approve product documentation.
• Delivery and backlog leadership: Own and prioritize the backlog; translate requirements into user stories and acceptance criteria; lead squad ceremonies, release planning, cross-squad coordination, resource planning, and blocker resolution; balance business value, technical feasibility, cost, and delivery efficiency.
• Operations, reliability, and cybersecurity: Lead service performance and issue resolution across SAP EWM, WMS, WCS, infrastructure, and integrated automation; drive continuous improvement, cyber-risk remediation, business continuity, and operational reliability with DC Operations, security, vendors, and technology partners.
• Financial and vendor management: Manage product lifecycle economics and total cost of ownership; recommend budget and resource requirements; oversee vendor performance and support development of statements of work, purchase orders, forecasts, and cost-optimization plans.
• Stakeholder and team leadership: Align business and technology stakeholders on priorities, dependencies, timelines, outcomes, and communications; directly manage 1–2 employees and oversee 3–5 contractors, including work planning, coaching, performance reviews, development, and recommendations related to staffing and compensation.
• Compliance and audit readiness: Partner with Quality, DC Operations, cybersecurity, and control owners to maintain GxP and SOX compliance, product documentation, risk remediation, audit readiness, and adherence to applicable technology and business controls.

Skills

Bachelor's degree

5–7 years experience

SAP experience

Product roadmap ownership

Backlog management

Agile / Hybrid delivery

Leadership

Stakeholder management

Education

Bachelor's degree in relevant field

Job description

Johnson & Johnson in Jacksonville, FL is seeking an IT Manager, Vision Deliver to lead Technical Product Ownership for DCS, SAP EWM, WMS, labeling, and distribution automation in the United States.

The Technical Product Owner will provide leadership across warehouse management platforms, drive measurable improvements in throughput, service, quality, and cost, and guide the design and delivery of intelligent automation initiatives with speed and agility.