IT Manager, Vision Deliver

6090-Johnson & Johnson Services Inc. Legal Entity; Jacksonville (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Johnson & Johnson is seeking an IT Manager, Vision Deliver, to lead product leadership for the Vision distribution centers in the United States, based in Jacksonville, FL.

The role requires balancing business value with technical delivery, owning roadmaps, backlog, and performance metrics for warehouse management platforms. You will mentor 1–2 employees and collaborate with security, infrastructure, and operations teams to drive automation and reliability.

Qualifications

• Bachelor’s degree in a relevant field such as IT, engineering, or supply chain.
• 5–7 years in supply chain tech or warehouse operations tech.
• Hands-on SAP EWM experience and at least one warehouse implementation.
• Proven leadership of teams and cross-functional delivery using agile or hybrid methods.
• Strong communication, risk management, and data-driven decision making.

Responsibilities

• Define product vision, strategy, and roadmap for warehouse management and DC automation.
• Lead backlog and prioritize requirements into actionable user stories.
• Coordinate cross-functional delivery with engineering, security, and operations.
• Ensure reliability, cybersecurity, and regulatory compliance for DC systems.
• Manage budgets, timelines, and vendor relationships.

Skills

Product ownership

Agile delivery

Stakeholder management

Leadership

Cybersecurity awareness

Education

Bachelor's degree in a relevant field

Tools

SAP EWM

WMS

WCS

S/4HANA

RFID

WES

Job description

Company Overview

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Information

Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: People Leader All Job Posting Locations: Jacksonville, Florida, United States of America

Job Description

We are searching for the best talent for an IT Manager, Vision Deliver to be located in Jacksonville, FL. The Technical Product Owner is accountable for product leadership across DCS, SAP EWM, WMS, labeling, outbound transportation, and distribution automation technologies supporting Vision distribution centers in the United States. Provide Technical & Functional Leadership for Warehouse Management Platforms/Systems and responsible for delivery of strategic imperatives that will drive continuous improvement of systems, processes, and reliability. Logistics & Distribution Product line will lead the advancement of our capabilities through automation and digitization of products such as DC Automation, Dynamic Labelling, RFID Tagging, RF Scanners, Voice Pick, etc. This individual will require a good mix of project management skills with business and technical acumen to drive measurable value aligned to business needs. Driving a culture of innovation with a focus on developing talent will be key to ensure team members are in tune with emerging industry and technology trends. The Technical Product Owner will identify and deliver intelligent automation and AI-enabled use cases that produce measurable improvements in operational throughput, service performance, quality, and cost to serve. Using user-centered design and rapid prototyping, the role will deliver Minimum Viable Products with speed and agility to meet customer and business needs.

Responsibilities

• Product strategy and roadmap: Define and communicate the product vision, strategy, roadmap, lifecycle, business value, and measurable objectives for warehouse management, distribution, and DC automation capabilities; prioritize investments and coordinate product introductions and retirements.
• Architecture and solution governance: Partner with the Product Group Engineer, BU Architect, infrastructure, security, and business teams to define architecture and technical options, ensure alignment with approved standards and business needs, test concepts with users, and approve product documentation.
• Delivery and backlog leadership: Own and prioritize the backlog; translate requirements into user stories and acceptance criteria; lead squad ceremonies, release planning, cross-squad coordination, resource planning, and blocker resolution; balance business value, technical feasibility, cost, and delivery efficiency.
• Operations, reliability, and cybersecurity: Lead service performance and issue resolution across SAP EWM, WMS, WCS, infrastructure, and integrated automation; drive continuous improvement, cyber-risk remediation, business continuity, and operational reliability with DC Operations, security, vendors, and technology partners.
• Financial and vendor management: Manage product lifecycle economics and total cost of ownership; recommend budget and resource requirements; oversee vendor performance and support development of statements of work, purchase orders, forecasts, and cost-optimization plans.
• Stakeholder and team leadership: Align business and technology stakeholders on priorities, dependencies, timelines, outcomes, and communications; directly manage 1–2 employees and oversee 3–5 contractors, including work planning, coaching, performance reviews, development, and recommendations related to staffing and compensation.
• Compliance and audit readiness: Partner with Quality, DC Operations, cybersecurity, and control owners to maintain GxP and SOX compliance, product documentation, risk remediation, audit readiness, and adherence to applicable technology and business controls.

Qualifications

• Bachelor’s degree in computer science, information technology, supply chain, engineering, business, or a related field.
• 5–7 years of experience in supply chain technology, warehouse operations technology, or a related business or technology role.
• Strong understanding of end-to-end distribution, logistics, warehouse management processes, and associated technology platforms.
• Techno-functional SAP experience, including at least one completed warehouse implementation.
• Experience owning a product or platform roadmap, backlog, release plan, lifecycle, and measurable business outcomes.
• Experience leading cross-functional delivery using agile, scaled agile, waterfall, or hybrid delivery methods.
• Demonstrated people leadership, including work planning, coaching, performance management, and development of employees and contractors.
• Strong stakeholder management, written and verbal communication, influencing, and problem-solving skills.
• Working knowledge of cybersecurity, data, intelligent automation, compliance, and service reliability considerations in a distribution environment.
• Ability to identify and prioritize automation or AI-enabled operational use cases based on measurable improvements in throughput, quality, service, reliability, or cost.

Preferred

• SAP EWM implementation
• SAP S/4HANA
• Exacta or another WCS
• WES
• Warehouse automation technologies such as systems integration platforms, conveyors, vertical lift modules, RFID, voice enablement, and goods-to-person solutions.
• Experience in regulated healthcare, medical device, pharmaceutical, or consumer-products distribution