IT Platform Administrator: Automation & Reliability Lead

Univera HealthСare in; City of Rochester (NY); Remote; USD 60,000 - 158,000; Full time

Benefits offered by this job

Remote work possibility

Job summary

Univera Healthcare is seeking an IT Platform Administrator in the Rochester, NY area. The role ensures availability and smooth operation of applications, monitors incidents, and drives self‑service and automation initiatives for users.

You will work with multiple departments to advocate for stakeholders and platform best interests, perform audits, and maintain compliance while supporting on‑call rotations and continuous improvement.

Qualifications

• ,Associates degree or 3 years related experience
• Basic knowledge of Linux/Windows
• Basic scripting: PowerShell, Python, Bash, SQL
• Cloud platforms: Azure, AWS, GCP
• Familiarity with ITIL and change management
• Experience with Agile development methodologies

Responsibilities

• Installs, configures, and maintains enterprise software platforms.
• Monitors uptime, performance, and backups; ensures recoverability.
• Triages incidents with cross‑functional teams and documents root cause.
• Partners with vendors to analyze procedures and implement resolutions.
• Participates in on‑call production support rotation.

Skills

Intermediate communication skills

Independent work

Multitasking

Problem solving

ITIL knowledge

Agile familiarity

Team collaboration

Education

Associates degree in Computer Science / IT / MIS / Analytics or related field

Bachelor’s degree in related field preferred

Job description

Univera Healthcare is seeking an IT Platform Administrator in the Rochester, NY area. The role ensures availability and smooth operation of applications, monitors incidents, and drives self‑service and automation initiatives for users.

You will work with multiple departments to advocate for stakeholders and platform best interests, perform audits, and maintain compliance while supporting on‑call rotations and continuous improvement.