IT PC Technician: Hardware, Software & User Support

Pinal County; Florence (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Pinal County is seeking a PC Technician to install, modify, and repair standard computer hardware and software. You will provide technical assistance and training to system users under basic supervision.

The role requires examining user problems, diagnosing issues, deploying new hardware/software, and maintaining equipment. Strong knowledge of IT support principles and reliability are essential for success in a dynamic county environment.

Qualifications

• High school diploma or GED required.
• At least 1 year IT technical support experience.
• Arizona residents must have an Arizona Driver’s License upon hire (within 30 days).

Responsibilities

• Install, modify, and repair standard computer hardware, software, and peripherals.
• Provide technical assistance and training to system users.
• Interview users to collect information and diagnose problems.
• Define user problems and implement technical solutions.
• Deploy new IT hardware and software packages as directed.
• Maintain IT hardware, equipment, and peripherals.
• Refer complex problems to senior staff and track until resolved.
• Cross-train in technical skills for related hardware and software.

Skills

Hardware support

Software troubleshooting

Customer support

Diagnostics

Education

High School Diploma or GED

1 year IT support experience

Arizona Driver’s License

Job description

Pinal County is seeking a PC Technician to install, modify, and repair standard computer hardware and software. You will provide technical assistance and training to system users under basic supervision.

The role requires examining user problems, diagnosing issues, deploying new hardware/software, and maintaining equipment. Strong knowledge of IT support principles and reliability are essential for success in a dynamic county environment.