IT Ops Technician - Server Builds & Hypervisor

ZT Group Intl, Inc. dba ZT Systems; Georgetown (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) retirement savings

Tuition reimbursement

Paid time off

Job summary

ZT Systems is seeking an IT Operations Technician to support a wide range of IT systems in our MFG/Corp environment. You will build and rack servers, connect them to networks, and maintain documentation and SOPs to ensure reliable operations.

You will apply hands-on hardware skills, perform burn‑in tests, upgrade components, and assist with ticketing and issue resolution in a fast-paced setting. Prior VMware experience is a plus, with physical lifting up to 60 pounds expected.

Qualifications

• High School diploma or Associate degree preferred.
• 2-4+ years of related work experience in the IT field.
• CompTIA A+ or Network+ certifications are beneficial but not required.
• Configuration experience with VMware Hypervisor.
• One year PC related hardware or networking experience is beneficial but not required.
• Experience troubleshooting defective components.
• Ability to lift up to 60 pounds.
• ZT Systems will not provide visa sponsorship for this role.
• Certain positions may require eligibility for export control licenses.

Responsibilities

• Participate in server build projects and assist with performing tasks.
• Requisition server parts and components from warehouse.
• Build/maintain physical servers.
• Connect servers to the network with DAC, Fiber and Ethernet cables.
• Install rails on servers and rack and stack servers.
• System component failure analysis and repair.
• Server burn‑in tests to ensure components are performing optimally and without defects.
• Upgrade hardware on servers when directed.
• Create / manage support tickets (IP/SNOW tickets).
• Create and maintain server build documentation/SOPs.
• Document all processes, system changes/fixes, and issues when performing changes.
• Hypervisor OS installation and patching.
• Issue resolution and/or escalations if required.
• Assist with any other projects/tasks as required.

Skills

IT experience

Server build

Hardware troubleshooting

Networking basics

Education

High School diploma/Associate degree

Tools

VMware Hypervisor

Job description

ZT Systems is seeking an IT Operations Technician to support a wide range of IT systems in our MFG/Corp environment. You will build and rack servers, connect them to networks, and maintain documentation and SOPs to ensure reliable operations.

You will apply hands-on hardware skills, perform burn‑in tests, upgrade components, and assist with ticketing and issue resolution in a fast-paced setting. Prior VMware experience is a plus, with physical lifting up to 60 pounds expected.