IT Ops Engineer

The available sources do not contain information about the company name for rounx.com.; United States; On-site; USD 116,000 - 174,000; Full time

Benefits offered by this job

stock options

healthcare

professional development opportunities

Job summary

Vercel is seeking an IT Operations Engineer to support its New York City office, ensuring smooth technical operations and a positive employee experience. You will be the primary contact for IT issues, resolving hardware, software, and network problems while leveraging AI tools to automate tasks and draft documentation.

You will manage user accounts, support AV systems, contribute to IT projects, and maintain clear documentation in a fast-paced, in-person environment in NYC.

Qualifications

• 5+ years of IT experience in a hands-on operations role.
• Strong macOS proficiency and endpoint management.
• Solid networking knowledge and security fundamentals.

Responsibilities

• Resolve hardware, software and network issues for employees.
• Manage user accounts and access control.
• Support AV systems and meeting tech.
• Collaborate on IT projects and improvements.
• Draft and maintain clear IT documentation, leveraging AI tools.

Skills

macOS

Networking

Security

IT Operations

Documentation

AI tooling

Job description

Vercel is seeking an IT Operations Engineer to support its New York City office, ensuring seamless technical operations and a positive employee experience. The ideal candidate will serve as the primary point of contact for IT issues, resolving hardware, software, and network problems while leveraging AI tools to automate tasks, draft documentation, and improve efficiency. Responsibilities include managing user accounts, supporting AV systems, collaborating on IT projects, and maintaining clear documentation. The role requires 5+ years of IT experience, with a strong background in macOS, networking, and security. Candidates should be proactive, detail-oriented, and comfortable working in a fast-paced environment. This is an in-person position based in New York City. The base salary range is $116,000-$174,000.

Additional benefits including stock options, healthcare, and professional development opportunities.

• stock options
• healthcare
• professional development opportunities