IT Operations Engineer

myBridge Corporation; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

401K

Medical Insurance

Job summary

myBridge Corporation in New York, NY is seeking an IT Operations Engineer to ensure the availability, reliability, and performance of our technology infrastructure. You will monitor systems, respond to incidents, and support server and cloud environments to keep critical services running smoothly.

You will collaborate with infrastructure, cybersecurity, networking, software development, and support teams, prioritizing incidents, and documenting changes while helping to improve operational

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical discipline.
• Industry certifications in cloud, networking, IT service management, or systems administration are beneficial.
• Experience in monitoring, incident response, and disaster recovery is preferred.

Responsibilities

• Monitor IT systems to ensure availability, reliability, security, and performance.
• Respond to incidents and troubleshoot infrastructure problems.
• Manage system changes, patching, backup verification, and disaster recovery activities.
• Work with infrastructure, cybersecurity, networking, software development, and support teams to improve operations.

Skills

System monitoring

Incident response

Troubleshooting

Communication with teams

Education

Bachelor’s degree in IT / CS / IS or related discipline

Tools

Cloud platforms

IT infrastructure

Automation tooling

Job description

• Dental Insurance
• Vision Insurance
• 401K
• Medical Insurance

Full-Time | On-site

Job Title: IT Operations Engineer
Location: New York, New York, USA
Postal Code: 10001
Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical discipline. Industry certifications in cloud, networking, IT service management, or systems administration are beneficial.

Long Description:
The IT Operations Engineer will support the availability, reliability, security, and performance of an organization's technology infrastructure. The role involves monitoring IT systems, responding to incidents, troubleshooting infrastructure problems, managing system changes, supporting servers and cloud environments, and helping maintain business-critical applications and services. The engineer will work closely with infrastructure, cybersecurity, networking, software development, and support teams to identify operational issues and implement effective solutions. Responsibilities include system monitoring, incident response, performance analysis, configuration management, patching, backup verification, automation, documentation, and participation in disaster recovery activities. The position requires an organized and proactive professional who can prioritize incidents, communicate effectively with technical and non-technical teams, and continuously improve IT operational processes.

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