IT Ops & Enablement Lead: Build & Govern Enterprise Systems

ABB Inc.; North Carolina; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

401k Savings Plan

Job summary

ABB is seeking an IT Operations & Enablement Lead in Cary, NC. You will own the IT Business Systems operations, governance, training, budgeting, and data analytics across five business areas.

This high-visibility role requires building and governing six interconnected functions to deliver value for end users and leadership. You will lead end-to-end training design, manage budgets, and drive improvements in ECC/S/4HANA, Vistex, Vertex, and TMS.

Qualifications

• Bachelor degree in computer science engineering or related field (MBA/masters degree preferred)
• Minimum 10 years of experience in enterprise business systems - SAP ECC and/or S/4HANA preferred, with exposure to Vistex, Vertex, SAP TMS, or comparable platforms.
• Substantial experience (5+ years) running operational governance in a matrixed environment - intake processes, business reviews, prioritization frameworks - across multiple business areas simultaneously.
• You have managed or co-managed a team or project budget - comfortable with variance analysis, forecasting, and presenting financial narratives to leadership.
• Demonstrated track record of designing and delivering training programs in a business systems or enterprise IT context - not coordinating someone else\'s curriculum, but building your own and measuring whether it worked.
• Skilled in AI-powered platform delivery - you have built or significantly contributed to building a knowledge platform, self-service tool, or intelligent search system using RAG, knowledge graphs, or similar architectures.
• Passionate about transparency and intellectual honesty
• Travel requirement less than 20%
• Candidates must already have work authorization that would permit them to work for ABB in the US.

Responsibilities

• Own the operational process of the IT Business Systems team including training, governance, planning, reporting, and budgeting.
• Lead six interconnected functions defining how the IT Business Systems runs, how the business perceives it, and how effectively it serves its users.
• Manage monthly business reviews and budgets; contractor forecasting is the hard part.
• Oversee intake governance and the APT process; maintain relationships with directors.
• Develop training programs and enable the internal team on ECC, S/4HANA, Vistex, Vertex and SAP TMS.
• Provide operational support to the team\'s leader and contribute to the AI knowledge platform.

Skills

Leadership

Budgeting

Governance

Training program design

Communication

Education

Bachelor degree in computer science or related field

MBA/masters degree preferred

Tools

SAP ECC

S/4HANA

Vistex

Vertex

SAP TMS

Job description

ABB is seeking an IT Operations & Enablement Lead in Cary, NC. You will own the IT Business Systems operations, governance, training, budgeting, and data analytics across five business areas.

This high-visibility role requires building and governing six interconnected functions to deliver value for end users and leadership. You will lead end-to-end training design, manage budgets, and drive improvements in ECC/S/4HANA, Vistex, Vertex, and TMS.