IT Operations Technician: Growth Path to Configuration Tech

Blue Mantis; Portsmouth (NH); On-site; USD 23,000 - 37,000; Full time

Job summary

Blue Mantis is seeking an IT Operations Technician to join our onsite Configuration Center/Warehouse team in Pawtucket, RI. The role focuses on packing/cleaning IT equipment, supporting customers, and aiding internal departments.

This entry-level position offers growth toward a Configuration Technician role. The successful candidate will handle shipments, maintain inventory, and work in a fast-paced warehouse with exposure to IT hardware and software tools.

Qualifications

• Previous warehouse or logistics experience is nice to have.
• Must be able to lift 10-70 pounds regularly; heavier up to 100 pounds with help.
• Standing, bending, crawling, reaching/stretching, and ladders required.
• Forklift certification is a plus.
• Hardware and Operating system familiarity a plus.
• A+ or Network+ Certification a plus.
• Travel to MA, CT, NH, ME, RI, VT as needed.

Responsibilities

• Onsite Mon-Fri 8:00AM to 4:30PM in our Configuration Center/Warehouse in Pawtucket RI.
• Receive and inspect incoming shipments for accuracy and damage.
• Pick, pack, and ship orders according to company standards.
• Load and unload trucks using forklifts, pallet jacks, or manually.
• Maintain inventory accuracy through regular cycle counts and data entry.
• Organize and maintain a clean and safe warehouse environment.
• Responsible for proper cleaning, packaging and component verification of all equipment
• Operate warehouse equipment in a safe and efficient manner.
• Assist with other tasks and departments as needed.
• Update company systems with required data in a detailed and professional manner

Skills

Attention to detail

Excellent communication

Multitasking

Customer service

Team interaction

Ability to learn

Tools

ServiceNow

Excel

Office 365

Inventory systems

Job description

Blue Mantis is seeking an IT Operations Technician to join our onsite Configuration Center/Warehouse team in Pawtucket, RI. The role focuses on packing/cleaning IT equipment, supporting customers, and aiding internal departments.

This entry-level position offers growth toward a Configuration Technician role. The successful candidate will handle shipments, maintain inventory, and work in a fast-paced warehouse with exposure to IT hardware and software tools.