IT Operations Technician - Endpoint Imaging & Deployments

Blue Mantis; Providence (RI); Vor Ort; USD 23.000 - 37.000; Vollzeit

Zusammenfassung

Blue Mantis is seeking an IT Operations Tech to support the Technology Innovation Center in Pawtucket, RI. This full-time onsite role focuses on deploying endpoint devices and supporting warehouse operations.

You will image, configure, test, and label laptops and desktops, install OS and approved software, and use deployment tools to meet project deadlines while maintaining ISO 9001 records. The position requires 1–2 years of related experience, a valid driver’s license, and willingness to

Qualifikationen

• Higher-level items as shown in the job ad must be present.
• High School Diploma or equivalent required.
• 1–2 years of PC hardware, imaging, inventory or warehouse experience.
• Basic Windows OS, hardware and networking knowledge.
• Follow documented procedures with attention to detail.
• Valid driver's license and up to 25% travel; willingness to travel.
• CompTIA A+ or Network+ certification preferred.

Aufgaben

• Work onsite Monday–Friday, 8:00 a.m. to 4:30 p.m. at the Pawtucket TIC.
• Prepare, assemble, image, configure, test, label IT equipment.
• Install OS, firmware, drivers, and approved software/tools.
• Use imaging tools to configure devices per customer specs.
• Troubleshoot basic hardware and perform QA checks.
• Support warehouse operations including shipping, receiving, and inventory.
• Maintain accurate device and inventory records per ISO 9001.
• Assist with migrations and customer engagements as needed.
• Provide onsite customer support as scheduled.

Kenntnisse

PC hardware

Device deployment

Imaging

Inventory management

Networking concepts

Windows OS

Documentation

Communication skills

Travel ability

Endpoint deployment tools

Active Directory

CompTIA A+ or Network+

MS Deployment tools

Ausbildung

High School Diploma

Tools

SmartDeploy

MDT

SCCM

Intune

Windows Autopilot

Active Directory

Jobbeschreibung

Blue Mantis is seeking an IT Operations Tech to support the Technology Innovation Center in Pawtucket, RI. This full-time onsite role focuses on deploying endpoint devices and supporting warehouse operations.

You will image, configure, test, and label laptops and desktops, install OS and approved software, and use deployment tools to meet project deadlines while maintaining ISO 9001 records. The position requires 1–2 years of related experience, a valid driver’s license, and willingness to