IT Operations Technician (Onsite) — Laptops, Packaging & Inventory

Blue Mantis; Pawtucket, Northern (RI, KY); Hybrid; USD 23,000 - 37,000; Full time

Job summary

Blue Mantis is seeking an IT Operations Tech in the Providence RI area. The role focuses on packing/cleaning IT equipment, receiving shipments, and routine warehouse tasks in a fast-paced environment.

The position is entry-level with potential growth to a Blue Mantis Configuration Technician. Candidates should be able to lift up to 70 pounds, stand and move throughout the shift, and learn inventory systems and ServiceNow.

Qualifications

• Entry-level position with potential growth to become a Blue Mantis Configuration Technician.
• Must be able to lift 10–70 pounds regularly; heavier items with assistance.
• Standing, bending, crawling, reaching, and ladder work required.
• Experience with ServiceNow and Microsoft Excel/Office 365 is a plus.
• Travel to MA, CT, NH, ME, RI, VT as needed.

Responsibilities

• This position is onsite Mon-Friday from 8:00AM to 4:30PM in Pawtucket RI.
• Receive and inspect incoming shipments for accuracy and damage.
• Pick, pack, and ship orders according to company standards.
• Load and unload trucks using forklifts, pallet jacks, or manually.
• Maintain inventory accuracy through regular cycle counts and data entry.
• Organize and maintain a clean and safe warehouse environment.
• Responsible for proper cleaning, packaging and component verification of all equipment.
• Operate warehouse equipment in a safe and efficient manner.
• Assist with other tasks and departments as needed.
• Update company systems with required data in a detailed and professional manner.

Skills

Attention to detail

Multitasking

Communication skills

Customer service

Lifting 10–70 lbs

Travel flexibility

Tools

ServiceNow

Microsoft Excel

Office 365

Inventory systems

Forklift certification

A+ or Network+

Job description

Blue Mantis is seeking an IT Operations Tech in the Providence RI area. The role focuses on packing/cleaning IT equipment, receiving shipments, and routine warehouse tasks in a fast-paced environment.

The position is entry-level with potential growth to a Blue Mantis Configuration Technician. Candidates should be able to lift up to 70 pounds, stand and move throughout the shift, and learn inventory systems and ServiceNow.