IT Operations & Support Engineer – AEC Firm

pbsengineers; San Dimas (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement savings plan with matching

Comprehensive health, dental, and vision insurance

Paid time off for sick leave and vacation

Job summary

pbsengineers in San Dimas, CA is hiring an IT Operations & Support Engineer with 3-5 years of experience. This role includes providing Tier 2 support, administering Microsoft 365, and troubleshooting networking issues in a fast-paced environment.

Competitive salary is $80,000 to $100,000 annually, depending on the experience and qualifications. Opportunities for professional development and a supportive work culture are offered.

Qualifications

• 3–5 years of professional IT support or systems administration experience.
• Strong troubleshooting and customer service skills.
• Experience supporting end users in a professional services or AEC environment preferred.

Responsibilities

• Provide Tier 2 helpdesk support and escalation assistance.
• Administer Microsoft 365, including Exchange Online and Teams.
• Troubleshoot networking issues including DNS and TCP/IP.

Skills

IT support experience

Troubleshooting skills

Microsoft 365 administration

Networking concepts

Communication skills

Education

3–5 years in IT support or systems administration

Certifications (CompTIA A+, Network+, Microsoft 365)

Tools

Microsoft 365

Windows Server

Hyper-V

Job description

pbsengineers in San Dimas, CA is hiring an IT Operations & Support Engineer with 3-5 years of experience. This role includes providing Tier 2 support, administering Microsoft 365, and troubleshooting networking issues in a fast-paced environment.

Competitive salary is $80,000 to $100,000 annually, depending on the experience and qualifications. Opportunities for professional development and a supportive work culture are offered.