Senior Tier 2 IT Support Engineer - Systems & Network

Prosum; El Segundo (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Prosum is urgently seeking a Tier 2 Support Engineer located in El Segundo, California. The successful candidate will configure and support systems, troubleshoot network issues, and maintain application security. This role involves significant client interaction and may require travel to various client sites across LA, San Bernardino, and Orange Counties.

The ideal candidate will possess over 8 years of experience in related work, with hands-on skills in systems, applications, and networking technologies including Windows Server and Active Directory.

Qualifications

• 8+ years of related work experience.
• 4-5 years of hands-on experience with required technologies.
• Excellent communication and presentation skills.

Responsibilities

• Configure and support internal and external systems.
• Troubleshoot network performance issues.
• Travel to client sites across LA, San Bernardino and Orange Counties.

Skills

Windows Server technologies

Active Directory

Exchange

Data Backup solutions

Virtualization – VMWare and/or Microsoft Hyper-V

Cisco switches and routers

Firewall and VPN administration

MS SQL Server Administration

XenApp

Experience with Citrix Server

Storage Administration

Job description

Prosum is urgently seeking a Tier 2 Support Engineer located in El Segundo, California. The successful candidate will configure and support systems, troubleshoot network issues, and maintain application security. This role involves significant client interaction and may require travel to various client sites across LA, San Bernardino, and Orange Counties.

The ideal candidate will possess over 8 years of experience in related work, with hands-on skills in systems, applications, and networking technologies including Windows Server and Active Directory.