IT Operations Specialist

NKC Health; North Kansas City (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

NKC Health is seeking an Asset Management Lead responsible for the technical direction and assets for projects, driving the delivery of new services and enhancements while advancing asset management through automation and continual service improvement.

You will collaborate with IT leadership to review budgets, procure, and install assets for assigned projects, acting as the single point of contact for smaller initiatives, ensuring efficient governance and delivery.

Qualifications

• 3-5 years of hands-on experience in project support or operations.
• Experience with ServiceNow Service Deployment Platform (preferred).
• Knowledge of purchasing, ordering systems, billing and invoicing.

Responsibilities

• Provide technical direction and manage assets for projects.
• Ensure delivery of new services and enhancement of existing services.
• Support asset management through automation and continual service improvement.
• Budget, procure, and install assets for assigned projects with IT Leadership.
• Serve as single point of contact for smaller projects.

Skills

Project management

Prioritization

Team collaboration

Problem solving

Organizational skills

Education

High School or Equivalent

Bachelor's in Computer Information Systems

Tools

ServiceNow

Microsoft Office

Job description

SUMMARY:

SUMMARY: Responsible for the technical direction and Assets for projects in the organization. Maintain responsibility for the delivery of new services, the enhancement of existing services, and support asset management by embracing automation and continual service improvement across the group. Work with management in the organization to review, budget, procure, and install assets for assigned projects, acting as a single point of contact for smaller projects.

EXPERIENCE:

3-5 years of concentrated hands-on experience in project support or Operations. Experience with Microsoft Office Products (i.e., Word, Excel). Experience in ServiceNow Service Deployment Platform. (Preferred)

SPECIAL SKILLS:

Knowledge of software and hardware terminology. Understanding of Project Management methodologies. Knowledge of purchasing ordering systems, billing, and invoicing. Skilled at organizing and managing multiple priorities and/or tasks by using appropriate methodologies and tools. Introduce new ideas and participate in the development of processes which improve performance and productivity. Work to solve problems with the ability to encourage others in collaborative problem solving. Ability to work in as a team contributing to a positive environment. Prioritize projects and tasks to meet deadlines as decided by IT Leadership.

LICENSE/CERT:

Required: CompTIA A +, CompTIA Net+, CompTIA Project+

EDUCATION:

Required: High School or Equivalent, Preferred: Bachelors - Computer Information Systems