IT Operations Specialist

Arete Technologies, Inc.; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology firm in Raleigh, North Carolina, is seeking a candidate for the role of Systems Administrator. The candidate will be responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. Key responsibilities include managing data center operations, advanced support for users, ensuring infrastructure security, and providing 24x7 support. Hands-on experience with ServiceNow is required. Preference will be given to local candidates.

Qualifications

• Hands-on experience with ServiceNow is required.

Responsibilities

• Administer and support enterprise systems, servers, and networks.
• Ensure infrastructure security and stability across all locations.
• Provide advanced user support for client computing and network services.
• Conduct data center operations and server operations.
• Manage web server administration and system monitoring.
• Respond to incidents and provide on-call support.

Skills

ServiceNow

Job description

Job Description

The candidate is responsible for the administration, support, stability, and security of enterprise systems, servers, and networks.

This position requires advanced level response and support for users of client computing and network services. The role ensures infrastructure security and stability across all locations in the enterprise. Responsibilities include data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, and 24x7x365 on‑call support. The candidate will also support core platforms such as Tier 1 business applications.

Qualifications

• Hands on experience with ServiceNow

Local candidates will be preferred first.