IT Operations & Security Leader

Community Solutions Inc; Windsor (CT); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Medical & dental plans

401(k) with company match

Tuition reimbursement

Ongoing training

Job summary

Community Solutions Inc is seeking a Manager of Information Technology Operations to lead planning, delivery, and continuous improvement of CSI's technology environment. This role oversees IT operations, infrastructure, cybersecurity coordination, enterprise systems, projects, and vendor relationships from the Corporate Office in Windsor, CT.

You will partner with leadership to align technology with organizational goals, manage budgets, and ensure secure, reliable services for staff and programs.

Qualifications

• Bachelor's degree in information technology or a related field.
• 3+ years of technical or software development project management experience managing multiple projects.
• 2+ years leading projects as a Project Lead, Scrum Master, or applying Agile methods.
• PMP and/or CSM/PSM/PRINCE II certification preferred.
• Excellent client-facing and communication skills with clear, concise articulation of ideas.

Responsibilities

• Lead day-to-day IT operations and service delivery across CSI locations.
• Oversee infrastructure, enterprise apps, cloud services, security platforms, and end-user tech.
• Coordinate cybersecurity, data protection, backup, and disaster recovery activities.
• Manage vendor relationships, contracts, and budgets; ensure compliance and audits.
• Plan technology roadmaps, modernization, and strategic investments with leadership.
• Coordinate technology projects from planning through implementation and evaluation.

Skills

Project management

Stakeholder communication

Agile methods

Cybersecurity coordination

Education

Bachelor's degree in information technology or related field

Tools

MS Project

Office 365

Teams

Job description

Community Solutions Inc is seeking a Manager of Information Technology Operations to lead planning, delivery, and continuous improvement of CSI's technology environment. This role oversees IT operations, infrastructure, cybersecurity coordination, enterprise systems, projects, and vendor relationships from the Corporate Office in Windsor, CT.

You will partner with leadership to align technology with organizational goals, manage budgets, and ensure secure, reliable services for staff and programs.