IT Operations Leader — Cloud, Security & SaaS for Ecommerce

Pulse Commerce; Bridgeport (CT); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Snack-filled kitchen

Free lunch Fridays

Monthly company happy hours

Quarterly family outings

Job summary

A technology-driven company located in Bridgeport, CT is seeking an IT Operations Manager to lead its technology infrastructure efforts. This hands-on leadership role requires managing cloud systems, ensuring cybersecurity, and overseeing IT operations across its network. The ideal candidate has over 5 years' experience in IT operations, particularly in a SaaS environment, and possesses strong problem-solving skills combined with a security mindset. The company offers a dynamic work environment with competitive perks, making it an exciting opportunity for the right candidate.

Qualifications

• 5+ years in IT Operations, preferably in a SaaS or tech company.
• Deep knowledge of cloud infrastructure and virtualization.
• Proven experience managing data security protocols.

Responsibilities

• Oversee the design and health of internal IT systems.
• Implement cybersecurity frameworks to protect data.
• Manage the company’s software stack for collaboration.
• Support IT needs of a distributed network model.
• Negotiate relationships with vendors for cost efficiency.
• Establish internal SLAs for IT support.
• Develop robust backup and disaster recovery plans.

Skills

Infrastructure Management

Cybersecurity

Cloud Infrastructure

Vendor Management

Problem Solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Slack

Jira

Salesforce

Google Workspace

Job description

A technology-driven company located in Bridgeport, CT is seeking an IT Operations Manager to lead its technology infrastructure efforts. This hands-on leadership role requires managing cloud systems, ensuring cybersecurity, and overseeing IT operations across its network. The ideal candidate has over 5 years' experience in IT operations, particularly in a SaaS environment, and possesses strong problem-solving skills combined with a security mindset. The company offers a dynamic work environment with competitive perks, making it an exciting opportunity for the right candidate.