IT Operations & Projects Lead — Growth Path

Orthodontic Experts; Headquarters (KY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with matching

Paid Time Off

Life Insurance

Transit Reimbursement

Job summary

Orthodontic Experts is seeking a Jr IT Manager to support daily IT operations, manage projects, asset tracking, and documentation. This exempt/full-time role is based at our Des Plaines, IL location with occasional travel to local and out-of-state sites.

You will coordinate with IT MSPs, vendors, and internal teams to ensure project delivery and operational excellence. The ideal candidate holds a bachelor's degree and 3+ years of IT operations or DevOps experience, strong documentation skills,

Qualifications

• Minimum bachelor's degree and 3 years of IT operations, dev-ops, or support experience.
• Exceptional documentation, written, and verbal communication skills.
• Demonstrated intermediate level Microsoft Office proficiency.
• CAPM with IT specialization.
• Proven success leading the delivery of complex IT projects into production environments.

Responsibilities

• Oversee day-to-day IT operations and project tasks.
• Provide backup duties for dispatching, schedule coordination, and OEM IT support queue management.
• Meet or exceed SLAs and KPIs, and participate in meetings as required.
• Provide onsite and remote IT assistance for new construction, build outs, and acquisitions.
• Image computers by OEM specifications to standardize setups.

Skills

IT operations

DevOps

Documentation

Communication

Project coordination

Education

Bachelor's degree

CAPM with IT specialization

Tools

Microsoft Office

Job description

Orthodontic Experts is seeking a Jr IT Manager to support daily IT operations, manage projects, asset tracking, and documentation. This exempt/full-time role is based at our Des Plaines, IL location with occasional travel to local and out-of-state sites.

You will coordinate with IT MSPs, vendors, and internal teams to ensure project delivery and operational excellence. The ideal candidate holds a bachelor's degree and 3+ years of IT operations or DevOps experience, strong documentation skills,