ERP & IT Systems Specialist: NetSuite & Integrations

Gentle Monster; Los Angeles (CA); Sur place; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Product perks

Résumé du poste

Gentle Monster is seeking an ERP & IT Systems Specialist in Los Angeles, CA. You will manage NetSuite, Celigo integrations linking Shopify POS (US/Canada) and TikTok Shop, and ensure data accuracy and security across platforms.

You’ll also support POS devices, printers, networking, and Apple devices through ABM, with on-site setup for new store openings. This full-time role requires 1–2 years of IT/support experience and a preferred Bachelor's degree.

Qualifications

• 1–2 years IT support or systems administration experience.
• Bachelor's degree in IT, CS, or related field preferred.
• Hands-on experience supporting an ERP platform.
• Experience with system integrations and APIs (Celigo or similar middleware a plus).
• Comfort troubleshooting hardware and retail/POS technology.

Responsabilités

• Provide day-to-day NetSuite support, including user access management and troubleshooting.
• Support overall systems architecture to ensure reliable platform integration.
• Build and troubleshoot Celigo integrations with Shopify POS US/Canada, TikTok Shop, and others.
• Support troubleshooting across integrated systems for data integrity and security.
• Assist with system upgrades, implementations, testing, and training; document workflows.
• Provide Level 1/2 tech support for retail store tech and corporate devices.
• Deliver IT support for office equipment and network connectivity.
• Assist with on-site setup for new store openings and device deployment.
• Coordinate with external vendors for hardware repairs and support.
• Collaborate with IT Systems Manager and internal teams on projects.

Connaissances

IT support

ERP systems

NetSuite

Celigo

APIs

POS hardware

Formation

Bachelor's degree

Outils

Shopify POS

Apple Business Manager

ABM

Office 365

Description du poste

Gentle Monster is seeking an ERP & IT Systems Specialist in Los Angeles, CA. You will manage NetSuite, Celigo integrations linking Shopify POS (US/Canada) and TikTok Shop, and ensure data accuracy and security across platforms.

You’ll also support POS devices, printers, networking, and Apple devices through ABM, with on-site setup for new store openings. This full-time role requires 1–2 years of IT/support experience and a preferred Bachelor's degree.