IT Operations Manager — Networks, Security & Support

CEC Facilities; Irving (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

CEC Facilities in Irving, TX is seeking an experienced Manager of IT Operations to lead IT services delivery, manage networks and servers, and oversee data backup and security across the company. You will supervise technicians, provide help desk support, and train staff on everyday computer tasks, while ensuring reliable, secure technology operations and timely service.

This role requires strong leadership, customer service focus, and ability to balance multiple priorities in a fast-paced

Qualifications

• Strong customer service skills.
• Knowledge of networks and cloud computing.
• Leadership and organizational skills.
• Clear and concise verbal and written communication skills.

Responsibilities

• Manage teams of technicians and other IT staff.
• Maintain and optimize company network and servers.
• Oversee data backup and system security operations.
• Manage installations, upgrades and configurations of hardware and software.
• Provide support and guidance to employees via help desk.
• Trains employees on computer tasks (how to use Outlook, desk phone, 3rd party applications etc.)
• Maintains equipment inventory and deliver reports on assigned/active & decommissioned hardware.

Skills

Customer service

Networks

Cloud computing

Leadership

Communication

Education

Associate degree in computer related studies

Job description

CEC Facilities in Irving, TX is seeking an experienced Manager of IT Operations to lead IT services delivery, manage networks and servers, and oversee data backup and security across the company. You will supervise technicians, provide help desk support, and train staff on everyday computer tasks, while ensuring reliable, secure technology operations and timely service.

This role requires strong leadership, customer service focus, and ability to balance multiple priorities in a fast-paced