IT Operations Manager – Hospitality & Systems

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Hyatt Hotels Corporation seeks an IT Operations professional to manage and support hotel information systems across US properties, ensuring reliability and coordinating IT initiatives with departments to boost productivity and security.

The role requires hands-on IT infrastructure, networking, server administration, and POS systems experience, with potential shift work and weekend coverage to support hotel operations and guest data protection.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field required.
• Minimum 4 years of experience in IT operations within hospitality or large-scale environments preferred.
• Strong knowledge of IT infrastructure, networking, servers, and system administration.
• Experience supporting POS systems and hotel management software a plus.

Responsibilities

• Provide technical assistance to hotel management to minimize overhead and maximize productivity.
• Support operation of the hotel’s IS system hardware, modules, and PCs.
• Coordinate repair and return of faulty systems and equipment to service.

Skills

IT operations

IT infrastructure

Networking

Server administration

POS systems

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

POS systems

Servers

Job description

Hyatt Hotels Corporation seeks an IT Operations professional to manage and support hotel information systems across US properties, ensuring reliability and coordinating IT initiatives with departments to boost productivity and security.

The role requires hands-on IT infrastructure, networking, server administration, and POS systems experience, with potential shift work and weekend coverage to support hotel operations and guest data protection.