IT Operations Leader — 24/7 Hospitality Tech

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 80,000 - 100,000; Full time

Job summary

Kaizen Lab Inc. is seeking an IT Manager to ensure the efficient operation of the IT department aligned with business goals. This role involves planning, directing, and supporting daily IT activities, including managing systems and personnel.

The ideal candidate will present strong technical knowledge, proven leadership skills, and at least 5-10 years of relevant experience. If you excel in a fast-paced environment and have profound communication skills, we want to hear from you!

Qualifications

• Minimum of 5-10 years of related work experience.
• Proven experience in IT Manager role.
• Strong technical and hands-on knowledge of network and PC operating systems.

Responsibilities

• Lead the IT department's operational and strategic planning.
• Manage deployment and support of all IT systems.
• Oversee help desk activities and resolve escalated issues.

Skills

Network operating systems

Current network hardware

IT infrastructure planning

Data privacy practices

Leadership skills

Communication skills

Analytical problem-solving

Customer service orientation

Team collaboration

Education

Associate's degree in computer networking or information systems

Four-year degree preferred

Tools

Exchange on-premise

Office 365

SQL Server

Active Directory

Solarwinds

SonicWALL

Acronis

Sophos

Job description

Kaizen Lab Inc. is seeking an IT Manager to ensure the efficient operation of the IT department aligned with business goals. This role involves planning, directing, and supporting daily IT activities, including managing systems and personnel.

The ideal candidate will present strong technical knowledge, proven leadership skills, and at least 5-10 years of relevant experience. If you excel in a fast-paced environment and have profound communication skills, we want to hear from you!