IT Operations Lead: Platform Domains & Team Growth

ADB Companies Inc; Pacific (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

ADB Companies, LLC is seeking an IT Operations Manager to oversee the success of business objectives, including safety, people, customers, and financials, with direct oversight of the Service Desk and IT Operations Engineers.

The role emphasizes mentorship, technical guidance, and operational execution within a SAFe agile framework. The ideal candidate has proven leadership in an IT department and a strong ALL IN attitude to drive results.

Qualifications

• 5+ years leading a software application development or engineering team, including direct people management.
• Hands-on experience with enterprise business platforms such as NetSuite, UKG, HubSpot, or comparable ERP/CRM/HCM systems.
• Demonstrated success transitioning a generalist development team toward platform-specific expertise.
• Experience operating within a SAFe or other agile delivery framework.

Responsibilities

• Provides direct people leadership to the Enterprise Applications and Application Development team, including performance management, career development, and hiring.
• Owns the transition of the team from a generalist model to a specialist model aligned to platform domains, including individualized development plans for engineers currently carrying mixed platform responsibilities.
• Owns technical design standards and solution quality across enterprise application builds, including architecture decisions for NetSuite, UKG, and connected systems.
• Partners with Product Owners and the Business Transformation and Standards function to translate prioritized backlog items into sprint commitments.
• Owns delivery execution within the SAFe agile operating model for the team, including sprint planning and velocity reporting.
• Coordinates with Field Systems Engineering, Data Engineering, Systems Teams, and IT Operations to ensure enterprise application changes are deployed and monitored.

Skills

People leadership

SAFe/agile

IT operations

Mentorship

Education

Bachelor's degree in Computer Science / Information Systems

Tools

NetSuite

UKG

HubSpot

Job description

ADB Companies, LLC is seeking an IT Operations Manager to oversee the success of business objectives, including safety, people, customers, and financials, with direct oversight of the Service Desk and IT Operations Engineers.

The role emphasizes mentorship, technical guidance, and operational execution within a SAFe agile framework. The ideal candidate has proven leadership in an IT department and a strong ALL IN attitude to drive results.