IT Operations Lead — Fort Worth: Systems & Security

Chalk Mountain Services Of Texas; Fort Worth (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Chalk Mountain Services of Texas, LLC is seeking an IT Operations Team Lead in Fort Worth, TX. The role supervises the IT operations team, ensures reliable infrastructure, and drives security improvements while coordinating with leadership and external vendors.

The candidate will manage workloads, escalations, backups, patching, and incident response with travel to remote locations as needed. Strong leadership and communication skills are essential.

Qualifications

• 5+ years in IT operations, systems administration, or infrastructure with prior team lead or mentoring responsibility.
• Experience leading a diverse IT operations team and coordinating on-call rotations.
• Strong leadership, communication, and diagnostic skills.

Responsibilities

• Leads, supervises, and mentors the IT operations team with day-to-day direction.
• Coordinates workload, schedules, and on-call rotations for coverage and response.
• Serves as senior escalation point and drives complex issues to resolution.
• Monitors performance, reports on metrics, and supports professional development.
• Plans and implements IT operations standards, processes, and roadmaps.
• Configures backups, applies patches, and maintains security practices.

Skills

Leadership

Team mentoring

Windows Server

Azure/AWS

Network security

SLA/ITSM

Vendor management

Backup & recovery

Cloud environments

Education

B.S. in Computer Science or related field

Tools

Meraki

Sophos

VMware

Office 365

Job description

Chalk Mountain Services of Texas, LLC is seeking an IT Operations Team Lead in Fort Worth, TX. The role supervises the IT operations team, ensures reliable infrastructure, and drives security improvements while coordinating with leadership and external vendors.

The candidate will manage workloads, escalations, backups, patching, and incident response with travel to remote locations as needed. Strong leadership and communication skills are essential.