IT Operations Intern: Hands-on Support & Projects

MedPharm; Durham (NC); On-site; USD 20,664 - 34,440; Full time

Job summary

MedPharm in Durham, North Carolina is offering a summer internship for an IT Operations Intern. This position will provide aspiring IT professionals with hands-on experience in corporate IT operations, including end-user support, asset management, and documentation. The intern will work on a self-directed project aligned with their interests and assist in supporting the IT team. Prior coursework in IT or related fields is beneficial. Strong communication and analytical skills are essential for this role.

Qualifications

• Strong interest in Information Technology or related technical fields.
• Ability to work independently and manage multiple tasks.
• Eagerness to learn and proactive attitude.

Responsibilities

• Provide first-line technical support to employees.
• Assist with IT asset management and documentation.
• Identify workflow improvement opportunities.
• Complete a self-directed internship project and present outcomes.

Skills

Analytical skills

Problem-solving

Customer service orientation

Verbal communication

Written communication

Windows operating systems familiarity

Microsoft 365 applications familiarity

General networking concepts

Education

Currently enrolled at an accredited college or university

Job description

MedPharm in Durham, North Carolina is offering a summer internship for an IT Operations Intern. This position will provide aspiring IT professionals with hands-on experience in corporate IT operations, including end-user support, asset management, and documentation. The intern will work on a self-directed project aligned with their interests and assist in supporting the IT team. Prior coursework in IT or related fields is beneficial. Strong communication and analytical skills are essential for this role.