IT Ops Intern: Service Desk & Infra (Paid Summer)

Cambridge Investment Research, Inc.; Fairfield (IA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Housing available in Fairfield, IA

Paid holidays

Paid time off

Job summary

Cambridge Investment Research, Inc. invites undergraduate students to join its 11-week IT Operations Internship, spanning Service Desk, Infrastructure Operations, or Production Support/Application Operations based on interests and business needs.

The program emphasizes hands-on experience in troubleshooting, documentation, reporting, and collaboration within an enterprise tech environment. Interns will gain exposure to customer-focused support, infrastructure health, or application monitoring,

Qualifications

• Current undergraduate student pursuing Information Technology, Computer Science, Network or Systems Administration, Cybersecurity, Data Analytics, or related program.
• Strong troubleshooting, analytical, organizational and problem-solving skills.
• Clear written and verbal communication with a service mindset.

Responsibilities

• Contribute to day-to-day technology operations and an improvement project with technical and non-technical stakeholders.
• Analyze service or operational trends, document findings, and propose practical reliability improvements.
• Use enterprise tools for service management, reporting, and knowledge management.
• Communicate progress, manage priorities, and grow ownership with guidance.

Skills

Troubleshooting

Analytical thinking

Communication

Collaboration

Education

Undergraduate student in IT/CS/Networks

Job description

Cambridge Investment Research, Inc. invites undergraduate students to join its 11-week IT Operations Internship, spanning Service Desk, Infrastructure Operations, or Production Support/Application Operations based on interests and business needs.

The program emphasizes hands-on experience in troubleshooting, documentation, reporting, and collaboration within an enterprise tech environment. Interns will gain exposure to customer-focused support, infrastructure health, or application monitoring,