IT Operations & Help Desk Manager — Hybrid
A.B. Data, Ltd.
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Job summary
A.B. Data, Ltd. in Milwaukee seeks an experienced IT leader to oversee the help desk and IT operations teams, developing and enforcing policies to improve service quality and operational performance. The role focuses on governance, performance metrics, and cross‑functional collaboration to support business goals.
The candidate will manage daily IT operations, vendor relationships, budgeting, and strategic IT initiatives to enhance security, availability, and efficiency across the organization.
Job description
A.B. Data, Ltd. in Milwaukee seeks an experienced IT leader to oversee the help desk and IT operations teams, developing and enforcing policies to improve service quality and operational performance. The role focuses on governance, performance metrics, and cross‑functional collaboration to support business goals.
The candidate will manage daily IT operations, vendor relationships, budgeting, and strategic IT initiatives to enhance security, availability, and efficiency across the organization.
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