IT Operations Assistant Supervisor-Hybrid & Remote Support
OFFICE OF LABOR RELATIONS
Stand out for this role — generate a tailored resume and cover letter in about a minute.
Job summary
Office of Labor Relations is seeking an Assistant Supervisor for the IT Operations Department to help manage the helpdesk, oversee ongoing projects, and provide hardware and software support for staff both on-premises and remote. The role includes installation of workstations, network gear, and security tooling, plus documentation and performance monitoring.
The ideal candidate will have strong LAN/WAN expertise, IT certification readiness, and the ability to collaborate across teams in a
Qualifications
- Bachelor's degree in IT or equivalent professional experience.
- Minimum two years of full-time IT network/WAN experience or six years with high school diploma.
- Experience with IT security, patching, and incident response preferred.
Responsibilities
- Assist with managing helpdesk support and ongoing IT projects.
- Provide hardware/software support for on-site and remote workers.
- Install/configure/maintain network equipment and servers.
- Monitor system performance and apply security patches.
- Document issues and resolutions for future reference.
- Collaborate with team to implement IT solutions.
Skills
Education
Tools
Job description
Office of Labor Relations is seeking an Assistant Supervisor for the IT Operations Department to help manage the helpdesk, oversee ongoing projects, and provide hardware and software support for staff both on-premises and remote. The role includes installation of workstations, network gear, and security tooling, plus documentation and performance monitoring.
The ideal candidate will have strong LAN/WAN expertise, IT certification readiness, and the ability to collaborate across teams in a
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
