IT Operations Engineer: Scalable Infra & End-User Support

Decisive Point; Fort Walton Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with employer match

Learning and wellness stipends

Paid time off

Equity options

Job summary

Decisive Point is looking for an IT Operations Engineer in Fort Walton Beach to provide technical support and enhance our IT infrastructure. This role demands a blend of technical skills to ensure users can leverage technology effectively.

The ideal candidate will have 3+ years in IT operations, expertise in system administration, experience across multiple operating systems, and possess a CompTIA Security+ certification. Competitive salary offered in the range of $85,000 - $110,000 annually.

Qualifications

• 3+ years in IT operations including system administration and desktop support.
• Capable of responding to IT help desk requests effectively.
• Knowledgeable in creating IT processes and procedures.

Responsibilities

• Design and build scalable IT infrastructure.
• Respond to help desk requests and provide technical assistance.
• Ensure all technology issues are resolved efficiently.

Skills

IT operations experience

Google Workspace experience

Support for various operating systems

Knowledge of networking protocols

Experience with SaaS applications

Ability to handle pressure

Process creation skills

CompTIA Security+ certification

Education

High School Diploma or equivalent

Tools

Linux

Windows

Mac

Fortinet network stack

Job description

Decisive Point is looking for an IT Operations Engineer in Fort Walton Beach to provide technical support and enhance our IT infrastructure. This role demands a blend of technical skills to ensure users can leverage technology effectively.

The ideal candidate will have 3+ years in IT operations, expertise in system administration, experience across multiple operating systems, and possess a CompTIA Security+ certification. Competitive salary offered in the range of $85,000 - $110,000 annually.