IT Operations Manager: Secure, Scalable Tech Enablement

inKind; Austin (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Generous PTO and company holiday policy

100% employer covered health and dental insurance

Child Care Benefits and generous parental leave

Dog‑friendly workspace

Daily lunches and snacks

Job summary

inKind is seeking an IT Manager to oversee and improve the internal IT environment, supporting a fast-growing startup. This role involves managing IT operations and enhancing employee experience through reliable technology solutions.

You will be responsible for day-to-day operations across various IT functions, ensuring smooth technology performance and compliance with security standards. A collaborative approach is essential as you work across all departments.

The ideal candidate has a strong IT background with leadership experience and excellent communication skills.

Qualifications

• 5+ years of experience in IT operations or support roles.
• 1–2+ years in a people or project leadership role.
• Experience supporting a hybrid workforce across macOS and Windows environments.

Responsibilities

• Manage day‑to‑day IT operations, including corporate infrastructure and help desk workflows.
• Administer identity and access management systems.
• Develop and enforce IT policies, security practices, and acceptable use standards.

Skills

IT operations

Project leadership

Technical support

Cybersecurity best practices

Communication skills

Education

Bachelor’s degree in Computer Science, IT Administration, or related field

Tools

Google Workspace

Microsoft 365

Slack

JAMF

Job description

inKind is seeking an IT Manager to oversee and improve the internal IT environment, supporting a fast-growing startup. This role involves managing IT operations and enhancing employee experience through reliable technology solutions.

You will be responsible for day-to-day operations across various IT functions, ensuring smooth technology performance and compliance with security standards. A collaborative approach is essential as you work across all departments.

The ideal candidate has a strong IT background with leadership experience and excellent communication skills.