IT Operations Engineer I: Systems, Network & ITIL Support

Weber Metals Inc.; Paramount (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Weber Metals, Inc. is seeking an IT Operations Engineer responsible for installation, configuration, operation, and maintenance of systems hardware and applications to support local and remote operations.

The role interfaces with users, manages projects, and ensures reliable performance of the network, servers, storage and production systems. The position reports to the IT Operations Manager and participates in after-hours support and security incident response teams.

Qualifications

• Bachelor's degree in computer science or information systems management or equivalent experience.
• ITIL/ITSM/MOF framework knowledge to enable optimized IT services.
• Strong communication, problem solving and customer service skills.

Responsibilities

• Proactively monitor and manage network infrastructure internal and external to Weber Metals.
• Provide LAN/WAN/Storage/Server build-out and administration tasks.
• Support and expand the wireless network infrastructure.
• Deploy, support and manage mobile devices throughout the plant and external locations.
• Performance tuning, monitoring and risk mitigation for desktop and server environments.
• Develop and maintain documentation for network infrastructure and critical IT systems.
• Provide ad-hoc IT maintenance, troubleshooting, and repair of equipment locally and remotely.
• PC setup, image management, and software installation.
• Plan, monitor backup and restore jobs for data protection.

Skills

Computer Expert

Verbal Communication Expert

Education

Bachelor's degree in computer science or information systems management

7+ years of relevant experience

Tools

VMware

Azure

Office 365

Job description

Weber Metals, Inc. is seeking an IT Operations Engineer responsible for installation, configuration, operation, and maintenance of systems hardware and applications to support local and remote operations.

The role interfaces with users, manages projects, and ensures reliable performance of the network, servers, storage and production systems. The position reports to the IT Operations Manager and participates in after-hours support and security incident response teams.